You're exploring with sample data — some features are disabled. Start a free trial for the full experience.

Downtown Cafe

Outdoor Patio

Active

Feedback URL

Total Responses

+16vs prev 30d

Average Rating

3.83/5

-0.59vs prev 30d

Satisfaction Rate

73.3%

Rated 4 or 5

Negative Rate

16.7%

Rated 1 or 2

With Comments

73% of responses

QR Code Scans

Total Scans

156

Unique Visitors

134

86% unique

Conversion Rate

19%

scans → feedback

Last Scan

Today

Follow-up Pipeline

7requested contact

→

1needs follow-up

2contacted

2resolved

2untriaged

Resolution rate: 29%

Contact Requests by Rating

23% of respondents shared contact info · 6 email · 2 phone

Very Sad

0/2 (0%)

Sad

2/3 (67%)

Neutral

0/3 (0%)

Happy

1/12 (8%)

Very Happy

4/10 (40%)

Response Trends

No data for selected time range

Response Distribution

Breakdown by rating level

6.7%

10%

40%

33.3%

Rating Trend Declining

Weekly moving average over the last 8 weeks

Responses by Day of Week

Peak day: Wed (5 responses)

Responses by Hour of Day

Peak hour: 8am (30 responses)

Comment Rate Over Time

Percentage of responses that include comments (last 12 weeks)

Response Velocity

Days Since Last Response

7.7d ago

Average Gap Between Responses

Consistent daily engagement

Response Quality Score

Average Completeness

57%

Rating + Comment + Contact Info

Quality Breakdown

Rating Only

+ Comment

+ Contact