You're exploring with sample data — some features are disabled. Start a free trial for the full experience.

Downtown Cafe

Drive-Through

Active

Feedback URL

Total Responses

+6vs prev 30d

Average Rating

3.55/5

-0.37vs prev 30d

Satisfaction Rate

52.5%

Rated 4 or 5

Negative Rate

12.5%

Rated 1 or 2

With Comments

53% of responses

QR Code Scans

Total Scans

215

Unique Visitors

187

87% unique

Conversion Rate

19%

scans → feedback

Last Scan

Today

Follow-up Pipeline

6requested contact

→

1needs follow-up

1contacted

1resolved

3untriaged

Resolution rate: 17%

Contact Requests by Rating

15% of respondents shared contact info · 5 email · 3 phone

Very Sad

1/2 (50%)

Sad

0/3 (0%)

Neutral

3/14 (21%)

Happy

1/13 (8%)

Very Happy

1/8 (13%)

Response Trends

No data for selected time range

Response Distribution

Breakdown by rating level

7.5%

35%

32.5%

20%

Rating Trend Declining

Weekly moving average over the last 8 weeks

Responses by Day of Week

Peak day: Wed (7 responses)

Responses by Hour of Day

Peak hour: 12pm (40 responses)

Comment Rate Over Time

Percentage of responses that include comments (last 12 weeks)

Response Velocity

Days Since Last Response

13.7d ago

Average Gap Between Responses

0.7d

Multiple responses per day on average

Response Quality Score

Average Completeness

46%

Rating + Comment + Contact Info

Quality Breakdown

Rating Only

+ Comment

+ Contact