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Customer Feedback Made Simple

Deploy feedback kiosks in seconds. Track customer sentiment in real-time. Turn feedback into action with instant alerts and beautiful analytics.

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No credit card required • Setup in under 5 minutes

Includes Smart Review Booster & Social Proof Cards

Try it yourself

Acme Coffee Co.

How was your experience?

Downtown Café

Powered by Feedback Guardian

Real-time customer feedback, made simple

Everything You Need to Understand Your Customers

Deploy in Seconds

Generate QR codes and URLs instantly. Place them anywhere customers interact with your business.

Real-Time Analytics

Track sentiment trends by hour, day, or week. Visualize patterns and identify issues before they escalate.

Instant Alerts

Get notified via email when negative feedback spikes. Respond immediately to customer concerns.

Team Collaboration

Add team members with customizable roles. Share results with stakeholders via read-only links.

Custom Labels

Personalize response options for your business context. Make feedback relevant and actionable.

Multi-Location Support

Organize feedback by location across your entire business. Add multiple feedback points per location and compare performance side by side.

See what happens after customers give feedback

Explore the full dashboard with sample data — no account needed. See analytics, manage responses, customize branding, and more.

Explore Dashboard Demo

How It Works

Go from zero to collecting actionable feedback in under 5 minutes. No hardware, no app installs, no training required.

1

Add Your Location

Name a location — "Downtown Restaurant," "Airport Terminal" — then add feedback points like "Front Desk" or "Restroom." Each gets a unique link and QR code instantly.

2

Share the QR Code

Download a print-ready QR poster — full page, table tent, or business card size — and place it where customers naturally pause.

3

Customers Leave Feedback

One tap on their phone — no app download, no login. They pick an emoji, leave an optional comment, and they're done in 10 seconds.

4

You See Results Instantly

Watch responses roll in on your dashboard. Spot trends by hour, day, or week — and get email alerts the moment negative feedback spikes.

For Your Customers

1Scan QR code with their phone camera
2Tap a smiley face to rate their experience
3Optionally leave a comment — done!

No app download. No account. No friction.

For You (The Dashboard)

1See every response in real-time
2Track trends across hours, days, and weeks
3Compare locations and feedback points side by side

Beautiful charts. CSV exports. Share links for stakeholders.

When Something Goes Wrong

!Negative feedback spike detected
@Instant email alert sent to your team
→Act before a small issue becomes a big problem

Customizable thresholds. You decide when to be notified.

Built for Businesses That Care About Customer Experience

Restaurants & CafésHotels & ResortsRetail StoresGyms & Fitness CentersMedical & Dental OfficesCoworking SpacesEvent VenuesAuto DealershipsSalons & SpasProperty ManagementEducation & TutoringPet ServicesSenior Care & Assisted LivingCar Wash & DetailingBanks & Credit UnionsGovernment & Public ServicesNonprofit OrganizationsChurches & Religious OrganizationsCleaning ServicesHome Services & ContractorsLegal ServicesInsurance AgenciesReal Estate AgenciesTransportation & LogisticsEntertainment & RecreationMuseums & Cultural InstitutionsChildcare & DaycaresDental SpecialistsVeterinary ClinicsOptical & VisionPharmaciesUrgent Care & Walk-In Clinics

Loved by Businesses Everywhere

See how teams use Feedback Guardian to stay close to their customers and improve every day.

2,500+

Businesses

1.2M+

Feedback collected

4.9/5

Average rating

<5 min

Setup time

"We placed QR codes at our checkout counters and within a week we spotted a recurring complaint about wait times. We adjusted staffing and our satisfaction scores jumped 30%."

Maria Gonzalez

Owner, Bella Cucina Restaurant

"Before Feedback Guardian we relied on Yelp reviews that came days later. Now I see feedback in real-time and can fix problems the same day. The email alerts alone are worth the price."

David Kim

GM, Apex Fitness Studios

"We manage 12 properties and each one has a feedback point in the lobby. Comparing feedback points side by side helped us find our best front-desk staff and share their practices across sites."

Sarah Thompson

Director of Operations, Keystone Properties

Simple, Transparent Pricing

Choose the plan that fits your business size

Starter

Perfect for small businesses getting started with feedback

$29/month

Locations

3

Responses

1,000/mo

  • Unlimited feedback points
  • Unlimited team members
  • Multi-location management
  • QR codes & printable PDFs
  • Analytics & CSV data export
  • Email alerts & reminders
  • Contact collection & follow-up tracking
  • Internal notes & shareable links
  • Custom branding & logo
  • QR code scan tracking
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Most Popular

Professional

For growing businesses that need more power and capacity

$79/month

Locations

15

Responses

10,000/mo

Start Free Trial

Enterprise

For large organizations with custom needs

Custom

Tailored to your needs

Locations

Unlimited

Responses

Unlimited

  • Everything in Professional, plus:
  • White-label options
  • Priority support & SLA
  • Dedicated account manager
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Compare all features in detail

Ready to Start Collecting Feedback?

Join thousands of businesses using Feedback Guardian to improve customer satisfaction

Your trial includes all features — including Smart Review Booster & Social Proof Cards.

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